Hellome is committed to safeguarding your privacy and upholding the highest levels of information security. To that end, we adhere to the strictest consumer privacy guidelines and protect any information you provide to and through our website. Any information provided to Hellome (in course of the use of services) is not shared with any other third party except in cases wherein such information sharing becomes necessary to provide a particular service. For example, customer details may be shared with the service provider to process an order.

Hellome may use your personal information for the following purposes:

  • To convey your order or for rendering any other services, by providing your name, address and contact phone number to the service provider.

  • To provide you with information about the services of Hellome.

  • To provide services which Registered Users are entitled to under applicable terms and conditions.

  • To produce aggregate statistical data for the improvement of services offered by Hellome.

  • To use the aggregate statistical data for promotional purposes.

  • For any other purposes related to those above.

We do not collect personal information from you when you visit our site unless you intend to advertise, use our services, or request more information. However, we may track non-personal information about your visit, such as your domain name, webpage or complete URL from which you entered our site, your IP address, and how much time you spend on our pages. To operate the Site and provide you with product and service information, we may collect contact details (e.g. full name, postal address, phone number, email), financial information (e.g. passwords, credit card numbers), demographic data (e.g. zip code, hometown, gender, purchase history, age), public data such as user ratings and reviews, and usernames.

You consent and give your no-objection to Hellome to record, retain, and use all information, data, and electronic communication that you input or otherwise communicate during your use of the Website or any email or other interactions. This includes transmission of such information to our affiliates, subsidiaries, branches, and third parties for order processing, database maintenance, record keeping, or other legitimate uses in accordance with applicable policies and privacy standards.

We may accept advertisements from third parties or provide links to external websites. The privacy policies of these third-party sites are not under our control, and Hellome is not responsible for the content or privacy practices of these sites. Any cookies used by third parties are subject to their respective policies.

Hellome is fully committed to protecting children’s privacy. Our website is not designed to attract children under the age of 18, and we do not knowingly collect personal information from them. If we are informed that a child under 18 has submitted personal data, we will delete that data as soon as possible.

When you place an order, we may share your address and necessary details with our delivery or logistics partners. You agree to share such information. We may also use aggregated site usage data to improve the website and attract advertisers or partners, but this data does not include personal information. For example, we may share how many users visited our site and how long they stayed, without identifying individual users.

Despite our efforts, if required by law, judicial process, or government order, Hellome may disclose your information. This also includes cases involving criminal investigation, fraud, or threats to safety. Disclosure may occur to protect our rights or the rights of our partners or users.

No data transmission over the internet is fully secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us and you do so at your own risk. Once we receive your information, we strive to protect it using reasonable security measures. By using this website or submitting your personal data, you agree to receive communications from us related to privacy, security, and administrative matters.

Our systems and servers may be located outside your region, and your data may be transferred to locations with different data protection laws. Nevertheless, we take appropriate steps to ensure the safety and handling of your data.

Certain features on Hellome require cookies. A cookie is a small data file sent to your browser and stored on your device. https://hellome.co.in/ uses cookies to verify user login sessions, improve user experience, and analyze website performance. Cookies do not retrieve other data from your hard drive or capture your email address. You can block or delete cookies using your browser settings, but doing so may affect your access to certain site features. Some pages may use electronic images (“web beacons”) to analyze traffic and user interaction.

This Privacy Policy may be updated periodically. Hellome may make changes to the content, services, or programs offered without notice. We encourage you to review our policy regularly. If significant changes occur, we will update this page and, if necessary, notify you via other means to keep you informed.